Skip to main content
Rebel Energy Help Centre home page
Submit a request
  1. Rebel Energy
  2. Your Account

Your Account

Vulnerable customers

  • What does vulnerable mean?
  • What if i need a little more help?
  • What if i need extra help?

Tariffs

  • Is the fixed rate tariff currently the only one you are offering?
  • Do you have a feed-in tariff?
  • How many tariffs do you offer?

Data and privacy

  • What data do you hold on me?
  • How is my data stored/shared/used?
  • What information do you store?
  • I would like a copy of the data you hold on me.
  • How is my information shared and used
  • How is my information shared and used

Managing your account

  • How do I manage someone's energy account after they've passed away?
  • I need help paying my bill
  • How can I manage my cookies? 
  • How do rebel use cookies?
  • What is a cookie?

Billing and payments

  • Warm Home Discount explainer - who is eligible and how is it paid
  • How can I reduce my bills further?
  • Why don’t you offer dual fuel or Direct Debit discounts?
  • Why is my Direct Debit the same each month?
  • I’m in credit, should my payments drop?
  • I can’t pay my bill
See all 20 articles

Joining and leaving Rebel

  • What if I want to change my energy supplier?
  • How do I cancel my agreement with you?
  • Is there a charge for leaving rebel ?
  • What would I be agreeing to if I sign up?
  • Can I leave at any time?
  • Do I need to sign a contract?
Rebel Energy