Your Account

Vulnerable customers

• All about the Priority Services Register - PSR
• What does vulnerable mean?

Tariffs

• Is the fixed rate tariff the only tariff you are offering?
• Do you have a feed-in tariff?
• How many tariffs do you offer?

Data and privacy

• What data do you hold on me?
• How is my data stored/shared/used?
• What information do you store?
• I would like a copy of the data you hold on me.
• How is my information shared and used

Managing your account

• How to install the Rebel Energy App
• How do I manage someone's energy account after they've passed away?
• How can I manage my cookies? 
• How does Rebel use cookies?
• What is a cookie?

Billing and payments

• Income Max checklist
• Paying by Direct Debit
• The impact of not paying my bill
• Energy Price Guarantee EPG
• How can I get help to pay my bills?
• Government Energy Bills Support Guarantee

See all 25 articles

Joining and leaving Rebel

• Joining Rebel
• If you didn’t agree to switch energy supplier - erroneous transfer
• I'm a new tenant - what do I do?
• What if I'm moving house or have just moved in?
• What if I want to change my energy supplier?
• How do I cancel my agreement with you?

See all 10 articles