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Your Account

Vulnerable customers

  • All about the Priority Services Register - PSR
  • What does vulnerable mean?

Tariffs

  • Is the fixed rate tariff the only tariff you are offering?
  • Do you have a feed-in tariff?
  • How many tariffs do you offer?

Data and privacy

  • What data do you hold on me?
  • How is my data stored/shared/used?
  • What information do you store?
  • I would like a copy of the data you hold on me.
  • How is my information shared and used

Managing your account

  • How to install the Rebel Energy App
  • How do I manage someone's energy account after they've passed away?
  • How can I manage my cookies? 
  • How does Rebel use cookies?
  • What is a cookie?

Billing and payments

  • Income Max checklist
  • Paying by Direct Debit
  • The impact of not paying my bill
  • Energy Price Guarantee EPG
  • How can I get help to pay my bills?
  • Government Energy Bills Support Guarantee
See all 25 articles

Joining and leaving Rebel

  • Joining Rebel
  • If you didn’t agree to switch energy supplier - erroneous transfer
  • I'm a new tenant - what do I do?
  • What if I'm moving house or have just moved in?
  • What if I want to change my energy supplier?
  • How do I cancel my agreement with you?
See all 10 articles
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