Vulnerable customers
Tariffs
Data and privacy
Managing your account
Billing and payments
- Warm Home Discount explainer - who is eligible and how is it paid
- How can I reduce my bills further?
- Why don’t you offer dual fuel or Direct Debit discounts?
- Why is my Direct Debit the same each month?
- I’m in credit, should my payments drop?
- I can’t pay my bill