Something wrong?

Emergencies

• What if a major storm is forecast?
• What if my medical equipment is impacted because of a power cut?
• What do I do if my power fails?
• What if there’s an emergency?

Making a complaint

• Our Guaranteed Standards of Performance (GSOP)
• I want to make a complaint
• I have made a complaint but I am still not happy
• How do I make a complaint?