TFC means Treating Customers Fairly.
At Rebel, we pride ourselves in doing what we say we will do. Always.
We don’t use big words (to make ourselves sound clever) when simple ones will do.
We will treat you as the unique individual you are.
The energy regulator, Ofgem, has asked all energy suppliers to agree to a new licence condition called the “Standards of Conduct”
You can find it here
If you ever think we have let you down, you can let us know by contacting us on 0345 528 0195.